Thursday, December 5, 2019

Interview with the Manager of the Tata Motors

Question: Give a discussion of the interview with the Manager of the Tata Motors. Answer: Introduction: In any business organization, the role of a manager occupies an integral part. It is the manager who manages the responsibility to supervise the tasks of the employees working in that particular concern, on which depends the growth of the firm. The presence of a manager in an organization is very much indicative of the evolution that firm is undergoing. Discussion: He works as the negotiator and must possess leadership qualities, he must be able to lead the employees of the organization he is working in, the employees should get motivated and inspired through the ways he manages and leads them and therefore the entire organization (Zikmund et al. 2012). It becomes also very vital for him to perform the role of a good communicator, because it is the manager who acts as the medium between the staff of any company and the director of the company. (McFarland, 2015). Discussion of the interview with the Manager of the Tata Motors: Name of the Manager: Guenter Butschek Designation: CEO and Managing Director No. Of people, he manages 60,000 Years of experience as a manager: More than 25 years Source of information: Research for a project Challenges faced: The manger of the organization seemed to be very satisfied with his roles. When I asked him about the challenges which he faces usually faces while managing the staff, he says, a manager's role is to face various new challenges every single day. He says that as a manager of such a large concern, the issue of communication gap with such a huge staff of the company frequently causes a problematic situation. Another challenge, which he has to take regarding the management of the staff, is the recruitment of the staff, and the decisions to be taken for the appointment of the correct personnel in various departments. This requires prudent decision-making abilities on the manager's part, as it is this on which a part of the firm's growth will actually depend (Peters, 2015). As I asked him to share any difficult situation that he faces, he replies, that a more tough or challenging situation can occur if the communication gap between the staff and the manager increases. Because in such case, the policies and strategies of the firm's growth, as well the issues related to the employees could not be conveyed and solved properly. This in turn may lead to a set back to the company's progress. The works, which make him, feel proud: As I asked the manager to share an experience, which makes can make him feel proud, he says, that the work he has done in so many years of working about which he can really feel proud of, is that of his continuous attempts to remain updated about various information. This has helped him often to introduce innovative techniques. In addition, simultaneously he has built a good rapport with the employees, which really helps him to motivate them by different examples, thereby keeping the entire work go smoothly. This coordination ensures the progress of Tata Motors every day (Gallier Leidner, 2014). Problematic situation faced by him: He shares one of his experiences, in which he had himself taken decisions and devised two or more new facilities thinking about the comfort level of the workers. That was for ensuring good working abilities of the employees. However, that was taken in a negative way by the upper staff and the case went against the manager as the senior leadership thought that he is becoming more inclined towards the workforce. Although later on it proved to be a reason for progress (Badaracco, 2013). This answer inspired me largely. Difference in his opinions before and after he became a supervisor: The manager says very confidently that by being a supervisor or the manager of a reputed company, he has developed his viewpoints and abilities far more than what he used to think and feel before he acquired this designation and was just an MBA student. This was his reply when he was asked by me to share the changes, which has come over the years in his journey from a student to a supervisor. The things he enjoy the most and least: I asked him to reveal the things which he likes the most and least, promptly he says, While leading others, as the manager feels, the one thing that fascinates him largely is the daily learning of different facts related to business and life. However, the least interesting thing about him is the situation where the difference in designation needs to be imposed in certain matters, which is very disturbing for him. The best person he met in his working career and his influence over him: As I asked him, whether he remembers any person who really inspired him in his career, he says, that when he commenced his work in sales departments, he once come across a person who happened to be his manager. The quality in that person which attracted him the most was the way he worked in the same way as the other employees did, thereby inspiring and setting forth an example before them. Summarization: This interview very well gave me an idea of how a manager can successfully perform his duties and work according to the expectations of the company. Conclusion: The information, thus gathered becomes immensely important for a person who is aspiring to reach that position. It has revealed to me, how much indispensable is the role of a manager is for a company, devoid of which an organization cannot progress smoothly (Kerzner,2013). References: Badaracco Jr, J. (2013).Defining moments: When managers must choose between right and right. Harvard Business Press. Galliers, R. D., Leidner, D. E. (2014).Strategic information management: challenges and strategies in managing information systems. Routledge. Kerzner, H. R. (2013).Project management: a systems approach to planning, scheduling, and controlling. John Wiley Sons. McFarland, W. (2015). Creating" Talent-Enabled" Change Leaders.Public Manager,44(1), 37. Peters, R. S. (2015).The Role of the Head (Routledge Revivals). Routledge. Zikmund, W., Babin, B., Carr, J., Griffin, M. (2012).Business research methods. Cengage Learning.

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